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Website Terms of Use

This agreement (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.whitepages.co.uk (our “site”) and the legal terms and conditions on which we provide our service to you, whether as a guest or a registered subscriber (“Terms”).

Please read these Terms carefully and make sure that you understand them before you start to use our site. We recommend that you print a copy of these Terms for future reference.

By using our site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these terms of use, please refrain from using our site.

These Terms refer to the following additional terms, which also apply to your use of our site:

Our Privacy and Cookie Policy sets out the terms on which we process any personal data we collect from you or that you provide to us, including information about the use of cookies on our site. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

If you wish to use the services on our site our Payment Terms and Conditions will apply to the services provided.

  • 1. INFORMATION ABOUT US

    www.whitepages.co.uk is a site operated by PEOPLETRACER LIMITED (“We”). We are registered in England and Wales under company number 6973660 and have our registered office at Global Reach, Dunleavy Drive, Cardiff CF11 0SN. Our VAT number is 981 4976 68.

    We are registered with the Information Commissioners Office under registration number Z1898545.

    Our site offers different payment option methods and levels of subscription. Each subscriber is allowed to access various parts of our site and we reserve the right to amend the payment options and levels of subscription from time to time. By registering as a subscriber, adhering to the payment terms and conditions available, you agree to be bound by these Terms and other documents expressly referred to in it.

  • 2. ACCESSING OUR SITE

    • 2.1
      Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
    • 2.2
      From time to time, we may restrict access to some parts of our site, or our entire site, to subscribers who have registered with us.
    • 2.3
      If you choose, or you are provided with, a subscriber identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any subscriber identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
    • 2.4
      You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
    • 2.5
      Except for internal business purposes you are strictly prohibited from utilising this website for any other commercial purpose whatsoever.
  • 3. INTELLECTUAL PROPERTY RIGHTS

    • 3.1
      We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
    • 3.2
      You may print off one copy, and may download extracts, of any page(s) from our site for your personal or internal business reference.
    • 3.3
      You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
    • 3.4
      Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
    • 3.5
      Except for internal business use, you must not use any part of the materials on our site for commercial purposes, without obtaining a licence to do so from us or our licensors.
    • 3.6
      If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  • 4. RELIANCE ON INFORMATION POSTED

    Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

  • 5. OUR SITE CHANGES REGULARLY

    We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

  • 6. OUR LIABILITY

    • 6.1

      Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English Law.

      We try to ensure the accuracy and quality of our service however the service is provided on an “as is basis”. The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy, comprehensiveness, completeness, quality, currency, error-free nature, compatibility, security or fitness for purpose.

      To the extent permitted by law, we, other members of our group of companies (our affiliates) and third parties connected to us hereby expressly exclude all conditions, warranties representations or other terms which may apply to our site or any content on it, whether express or implied.

      We, our affiliates and third parties connected to us will not be liable to any user for any loss or damage, whether in contract, tort (including negligence) breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: -

      • 6.1.1
        Use of, or inability to use, our site; or
      • 6.1.2
        Use of or reliance on any content displayed on our site.
    • 6.2
      If you are a business user, please note that in particular, we, our affiliates and third parties connected to us will not be liable for:
      • 6.2.1
        loss of income or revenue;
      • 6.2.2
        loss of business;
      • 6.2.3
        loss of profits (whether actual or anticipated) or contracts;
      • 6.2.4
        loss of anticipated savings;
      • 6.2.5
        loss or corruption of, or damage to, systems or programs of data;
      • 6.2.6
        loss of goodwill;
      • 6.2.7
        wasted management or office time; and
      • 6.2.8
        for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
    • 6.3
      If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we, our affiliates and third parties connected to us have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
      • 6.3.1
        6.3.1 If we, our affiliates and third parties connected to us fail to comply with these Terms, we, our affiliates and third parties connected to us are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence but we, our affiliates and third parties connected to us are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time you entered into these Terms.
    • 6.4
      We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
    • 6.5
      We assume no responsibility for the content of websites linked to our site. Such links should not be interpreted as endorsement by us or those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
  • 7. YOUR LIABILITY

    • 7.1
      Where you are acting as a business you agree to fully indemnify us, and our affiliates and third party data providers, and each of ours and their directors, officers, agents, contractors, partners and employees, against any loss, liability, claim, demand, damages, costs and expenses, (including but not limited to reasonable legal fees), arising out of or in connection with any breach by you of these Terms, or any violation by you of any applicable laws or the rights of any third party.
  • 8. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

    We process information about you in accordance with our Privacy and Cookie Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

  • 9. TRANSACTIONS CONCLUDED THROUGH OUR SITE

    Contracts for the supply of SERVICES OR INFORMATION formed through our site or as a result of visits made by you are governed by our Payment Terms and Conditions.

    When you subscribe to our Services or Information, you will be sent a confirmation email including the Payment Terms and Conditions you have agreed to that you should retain or print a copy of for your records.

  • 10. VIRUSES, HACKING AND OTHER OFFENCES

    • 10.1
      You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
    • 10.2
      By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
    • 10.3
      We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
  • 11. LINKING TO OUR SITE

    • 11.1
      You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    • 11.2
      You must not establish a link from any website that is not owned by you.
    • 11.3
      Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
    • 11.4
      If you wish to make any use of material on our site other than that set out above, please address your request to Customer Services, Peopletracer Limited, Global Reach, Dunleavy Drive, Cardiff CF11 0SN.
  • 12. LINKS FROM OUR SITE

    Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

  • 13. JURISDICTION AND APPLICABLE LAW

    The Courts of England and Wales will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by the law of England and Wales.

  • 14. VARIATIONS

    • 14.1

      If you are a business

      We may revise these terms of use at any time by amending this page (or any of the documents referred to on it). You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

      Where we make new Payment Terms and Conditions available, existing customers will continue to enjoy the terms and conditions they initially agreed to, unless they have been varied at our sole discretion in accordance with this clause. If existing customers wish to subscribe to any new Payment Terms and Conditions offered this can be completed through the My Account page.

    • 14.2

      If you are a consumer

      We may revise these Terms & Conditions at any time by updating this page. You are expected to check this page from time to time to take notice of any changes we make, because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of this site.

      Where we make new Payment Terms and Conditions available, existing customers will continue to enjoy the terms and conditions they initially agreed to, unless they have been varied at our sole discretion in accordance with this clause. If existing customers wish to subscribe to any new Payment Terms and Conditions offered this can be completed through the My Account page.

      Whenever we revise these Terms in accordance with this clause 14, we will keep you informed and give you notice of this by stating that these Terms have been updated by displaying the relevant date at the bottom of this page.

      If you do not wish to accept any new Terms after we have given notice, you should not continue to use this site.

  • 15. YOUR CONCERNS

    If you have any concerns about material which appears on our site, please contact Customer Services, Peopletracer Limited, Global Reach, Dunleavy Drive, Cardiff, CF11 0SN.

Latest Version: 26/03/2014